Australia Implements Mandatory ID Checks for Gambling to Curb Problem Gambling
Industry News
14 March 2024
Australia has introduced stringent mandatory ID checks for gambling services as part of a larger initiative to combat problem gambling and provide stronger consumer protections. This policy mandates that all licensed gambling operators must verify a customer’s identity at the time of registration, tightening the previous rule that allowed a 72-hour verification window. The new approach aims to prevent underage gambling and improve safeguards for vulnerable individuals.
Key Measures Under the National Consumer Protection Framework
As part of the National Consumer Protection Framework for Online Wagering, the mandatory ID checks accompany several other measures designed to minimize gambling-related harm, including:
-
BetStop: The launch of BetStop, Australia’s National Self-Exclusion Register, allows individuals to self-exclude from all Australian-licensed gambling platforms for periods ranging from three months to a lifetime. This register is intended to empower individuals to control their gambling habits and provide an easy-to-access tool for those seeking to avoid gambling altogether.
-
Credit Card Ban for Online Gambling: In line with the new requirements, Australia has also enforced a ban on the use of credit cards for online gambling. This ban, combined with ID checks, aims to prevent consumers from accruing gambling debt, thus reducing the financial risks associated with gambling behaviors.
Enhanced Responsible Gambling Protections
The ID checks are part of broader changes, including daily cash limits and transaction limits for high-value casino activities, ensuring that all gamblers can be monitored to detect potential issues early. Under the new regulations, casinos and other operators must collect detailed data on player activity, including win/loss records, and implement responsible gambling messaging across platforms.
These changes reflect Australia’s strong commitment to addressing gambling harm. With BetStop and the mandatory ID checks, Australia is setting new standards in responsible gambling, positioning these measures as essential protections for public health and safety.